ERPS.MY (“we”, “our”, or “the Platform”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our system and services.

By accessing or using ERPS.MY, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Full name
• Email address
• Phone number
• Business information
• Billing details

1.2 System & Usage Information

• Login details
• Device information
• IP address
• Access logs

Actions performed inside the system

1.3 Transaction Information

Subscription and payment details

Invoice and billing records

2. How We Use Your Information

We may use collected information to:

• Provide, operate, and maintain the ERPS.MY platform
• Manage user accounts and authentication
• Process payments and billing
• Improve system performance and user experience
• Communicate updates, support messages, and service notices
• Detect and prevent security threats or fraud
• Comply with Malaysian regulations and legal requirements

3. How We Share Your Information

We do not sell your data to any third parties.

We may share information only with:

• Service providers (e.g., payment gateways, email services)
• Technical partners who help us operate the system
• Authorities if required by law or for security purposes
• All partners are required to follow strict data protection standards.

4. Data Security

We implement industry-standard security measures to protect your data, including:

• Encrypted data transmission (SSL)
• Secure user authentication
• Access control and role-based permissions
• Regular system monitoring and backups
• However, no online service can guarantee 100% security.

5. Data Retention

We keep your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our policies

You may request data deletion at any time, subject to legal requirements.

6. Cookies & Tracking Technologies

ERPS.MY may use cookies and similar tools to:

• Keep you logged in
• Analyze usage patterns
• Improve system functionality
• You may disable cookies in your browser settings, but some features may not work properly.

7. Third-Party Links

ERPS.MY may contain links to external websites. We are not responsible for the privacy practices of these third-party sites.

8. Your Rights

You have the right to:

• Access your personal data
• Update or correct your information
• Request data deletion
• Opt-out of marketing emails

To exercise these rights, contact us at:

support@erps.my

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with the latest revision date.

10. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Email: support@erps.my